photo by D.B.L.
“Anytime we see systems in apparent chaos, our training urges us to interfere, to stabilize and shore things up. But if we can trust the workings of chaos, we will see that the dominant shape of our organizations can be maintained if we retain clarity about the purpose and direction of the organization. If we succeed in maintaining focus, rather than hands-on control, we also create the flexibility and responsiveness that every organization craves. What leaders are called upon to do in a chaotic world is to shape their organizations through concepts, not through elaborate rules or structures.”
Margaret J. Wheatley